Returns Policy

Returns Policy - Guaranteed Satisfaction or Money Back

At Perfect House Signs, we value your satisfaction and want you to be completely happy with your purchase. We understand that sometimes a product may not meet your expectations, and we want to make the return process as easy and straightforward as possible. Therefore, we offer a Returns Policy that ensures your peace of mind with our satisfaction guarantee.

1. Satisfaction Guarantee: We stand behind the quality and functionality of our products. If, for any reason, you are not completely satisfied with your purchase, you can return the item within 60 days from the date of delivery.

2. No Questions Asked: We believe in trust and transparency. Therefore, we have a "no questions asked" policy for returns. You are not required to provide any explanation or reason for the return.

3. Return Conditions: To qualify for a return, the following conditions must be met:

   • The return request is made within 60 days from the date of delivery.
   • The item must be in its original condition, unused, and with all original tags, packaging, and accessories.
   • The item must not be damaged, altered, or show signs of wear and tear, excluding any manufacturing defects.

4. Return Process: To initiate a return, please follow these steps: a. Contact our customer support team via [contact information] within [number of days] days of receiving your order. b. Provide the order details, including the order number, product name, and reason for the return. c. Our customer support team will provide you with the necessary return instructions, including the return address. d. Pack the item securely in its original packaging, along with any accessories or documents that came with it. e. Ship the item back to us using a trackable shipping method of your choice. Please note that you are responsible for the return postage costs.

5. Refund Process: Once we receive the returned item and verify its condition, we will initiate the refund process. The refund will be issued to the original payment method used during the purchase. Please allow 10 working days for the refund to reflect in your account, as processing times may vary depending on your financial institution.

6. Customer Responsibilities: While we strive to provide a hassle-free return experience, we kindly request your cooperation in the following:

   • Ensure that the item is securely packaged to prevent any damage during transit.
   • Use a trackable shipping method to return the item, as we cannot be held responsible for lost or undelivered returns.
   • Please note that the customer is responsible for the return postage costs.

Please note that this Returns Policy is in addition to any rights you may have under applicable consumer protection laws.